|
Residential Services |
|
|
|
| Business Services |
|
|
|
| Customer Care |
|
|
|
| Community Info |
|
|
 
|
|
| |
GOIN SafetyNET Continued
|
7. How do I create my own SPAM filters?
If you have not requested to be removed from the primary spam filtering system, you are
already protected from the majority of spam. However, if you have opted out from
this coverage or would like even more control of your incoming email, you are encouraged
to create your own customized filters based on the WEIGHT system provided to you by our
secondary spam-filtering system.
As stated earlier, each email must be processed by several tests. Each test has a
'WEIGHT' that is represented by a specific number. If more than one test fails, the
overall weight is increased. Our system assigns total weights by three levels of
sensitivity:
WEIGHT10 - high sensitivity
WEIGHT20 - moderate sensitivity
WEIGHT30 - low sensitivity
In order for you to take advantage of this weight system, you'll need to activate
an email filter for your account. This is simple to do. In fact, the following will
walk you through the process from beginning to end...
Using a Web browser such as Internet Explorer or Netscape, visit http://www.mail.getgoin.net
Login to your account using your GOIN email address and password.
Locate and single-click the 'Options and Styles' drop-down menu in the top right hand corner.
Single-click on 'Filters' from the drop-down menu.
A new window will appear called 'My Filters'. Click the 'Add' button.
You will be in the 'Edit Rule' window.
Here, select 'Header' from the first drop-down menu. Be sure that a dot is next to 'contains'.
In the text box 'Phrase', type one of the following weights: WEIGHT10, WEIGHT20, OR WEIGHT30. I
recommend starting with WEIGHT20. Please note that there is no space between WEIGHT and 20.
Now, click on the 'Add Condition' button.
Next, scroll down until you see this section...
Locate the last section that reads: Move the message to this mailbox:
Here, replace 'new' with 'spam'.
Click the 'Finish' button.
You will now see a window like this...
Congratulations! You're finished! It is safe to close this window and log out of
Webmail. All incoming email messages to your account that fail GOIN's secondary spam
filtering
tests will be moved to your 'spam' folder. Be sure to check into your Webmail occasionally and delete the messages that accumulate over time.
8. Will GOIN help me set up my filters?
Sure! If you are having any difficulties establishing your spam-blocking filters or just have some questions
about GOIN SafetyNET, GOIN's customer
care staff are here to help! There are several ways to contact GOIN from the Customer Care section of our Web site!
9. Is it possible for legitimate mail to be blocked?
Although it is a rare occurance, yes. Those who send spam
typically violate Internet email standards. Many of the tests GOIN SafetyNET conducts on
each message verify that the sending mail system complies with Internet mail standards,
particularly RFC2821 and RFC2822. Unfortunately, many 'legitimate' mail systems are not
configured properly in compliance with these well-documented standards. If you suspect
that you are not receiving legitimate mail, please forward the information to
postmaster@getgoin.net. After confirming that
the incoming email is legitimate, GOIN will formally make a request and even offer
suggestions to the offending mail system in order to help bring their system into
compliance.
Spam would be much less of a problem if all legitimate mail systems would follow these
guidelines.
If the possibility of occasional legitimate email being blocked is not acceptable to
you, you may request to have your email bypass this primary spam-detecting service by
contacting support@getgoin.net. You will still be
protected by the secondary spam-detecting service.
|
GOIN 307B NW 12thAvenue, Ava Missouri 65608 Phone: (888)680-4646
Site optimized to be
viewed using Internet Explorer browsers at an 800x600
screen resolution.
This site is secured with SSL
where necessary to protect your account
information.
The contents of this site are Copyright
© 2004 Uplync Technologies, Inc.. All Rights
Reserved.
Home | Acceptable Use | Privacy
Policy | About Us |
|
Send Feedback |
Site Index
|
|
